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Servicing

Technical Support, Working alongside the customer is where our expertise in technical support is best demonstrated. Sawcraft’s special relationship with the principle manufacturers allows the utilisation of the production-engineering specialists for selecting and implementing the most cost-effective production solution.


Sawcraft offer inhouse and onsite training programmes

Training & Service

Our dedicated team of engineers offer a comprehensive training package to operators, supervisors and managers. Other servicing packages we offer include:

  • Preventative maintenance contracts
  • Breakdown service
  • In house repair and maintenance facility
  • Field technical support
  • Hot line support

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Commissioning

Support starts with our new machine commissioning service provided for every machine supplied.

This is the first step to putting you back in charge, saving time and money by being prepared and familiar with your equipment in advance of your upcoming output.


Cosen G-320 fully automatic bandsaw machine

Warranty

All machines bought from Sawcraft UK carry a complimentary one year warranty.


Aftersales support

After Sales Support

Sawcraft believes that our after sales support is just as important as the performance of our products.

Full support is provided by the company team of technical service personnel.

These staff provide a comprehensive advisory service and ensure that all customers receive the very best in back-up support.